5.
Directing (incl. Decision Making)
January-2004 [0]
July-2004 [20]
1. Give very brief (2-3 lines) answers to
the following questions:
e) Define motivation process. [2]
5.
a) Explaing Herzberg's two factors theory
of motivation. [6]
b) Explaing any one model of leadership. [6]
c) Explain role of motivation in
leadership. [6]
January-2005 [18]
1.
a) Give very brief answers to the
following questions:
ii) What is the "great-man"
approach to leadership? [2]
2.
b) "Leadership style should be
sustainable and it can not be unless it comes from within." In the light
of the statement, discuss various leadership styles. [10]
7.
a) In what ways does using an electronic
spreadsheet package provide today's manager with the necessary capabilities for
effective decision-making? [6]
July-2005 [32]
1.
f) Compare and contrast between
programmed decisions and non-programmed decisions. Give two examples of each. [4]
2.
a) Explain the rational decision making
process? Explain the importance of Decision Support System in the decision
making process. [10]
3.
a) How is Maslow’s hierarchy of needs
related to motivation in organizations? [8]
b) Explain the major contingency
approaches to leadership. [10]
January-2006 [5]
6.
b) What is decision making? Discuss various types of
decision-making environments. [5]
July-2006[11]
1.
b) ‘Leadership is an interpersonal
influence process.’ Explain. [4]
3.
b) Define
Communication. What are the essentials for good communication system? [7]
January-2007 [9]
3.
a) Discuss Decision Making System. What are the types and
nature of decisions? Explain. [9]
July-2007 [10]
1.
d) Explain the five needs in the “Needs
Hierarchy” given by Maslow. [4]
4.
a) Explain the different systems of
leadership. What are the merits and limitations of ‘democratic leadership
style’? [6]
January-2008 [5]
3.
a) What
are the four stages of decision making as described by Simon? [5]
Ans:
Simon
described 4 different stages in decision making: intelligence, design, choice
and implementation.
|
Stages in Decision
making, Information requirement and supporting information
systems
|
||
|
Stage of Decision making
|
Information requirement
|
Example system
|
|
Intelligence
Design
Choice
Implementation
|
Exception reporting
Simulation prototype
What if simulation
Graphics, charts
|
MIS
DSS, KWS
DSS; large models
PC and mainframe decision
aids.
|
Intelligence consists of
identifying the problems occurring in the organisation.
Intelligence indicates why, where and with what effects a
situation occurs.
During design the
individual designs possible solutions to the problems. This activity
may require more
intelligence so that a manager can decide if a particular solution is
appropriate.
The third stage, choice
consists of choosing among alternatives. Here a manager can
use information tools that
can calculate and keep track of the consequences, costs and
opportunities provided by each alternative designed in the
second stage
The last stage in decision
making is implementation. Here managers can use a
reporting system that
delivers routine reports on the progress of a specific solution.
The system will also report
some of the difficulties that will arise, will indicate
resource constraints and will suggest possible improvement
actions
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